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Banks introducing $20 bill's new face
Some lobbies will offer information
by Gabe Anderson
for the Poughkeepsie Journal
09/16/98

In the ongoing battle against counterfeiters, the United States Treasury will begin circulation Sept. 24 of its latest defense -- a newly-designed $20 bill.

To help ease the transition from current bill to new, the Treasury in conjunction with local businesses, is promoting a public education campaign, aimed to create awareness of the new bill among employees and consumers. This is especially important because the $20 bill is so commonly used and is the primary denomination of ATM machines.

"We have brochures in our lobby and we're handing them out to each of our customers," said Charles North, vice president of Riverside Bank in Poughkeepsie. "We want to make sure that our customers are aware that the $20 bill is changing and that they won't be shocked (during the transition)."

The Hudson Valley Federal Credit Union's employees have been trained to deal with the new bill.

"We've ordered brochures to hand out to our members when appropriate," said Sandy Ludlum, director of branch administration.

Also participating in the education campaign is the Poughkeepsie Galleria.

Other banks, however, haven't taken such an active role in alerting the public.

"We really haven't instituted any district-wide campaign. ... The individual branches will be able to give (customers) directions on what to look for," said Deborah Wilkins-Flippin, regional marketing director for M&T Bank Corp.

Some unaware of new bill

Several local businesses were unaware of the new bill and didn't think its introduction would present any problems. Those who were aware did not have any concerns either.

"We have no plans (to inform customers)," said James Calpin, manager of the Poughkeepsie Galleria Sears.

"I can only suspect that it will look strange. Our sales associates are used to looking for the (security) markings in the bill."

Another goal of the education campaign is to cut down on counterfeiting. Like the new $100 and $50 bills, introduced in 1996 and 1997, respectively, the new $20 bill is armed with a series of anti-counterfeit features.

In 1995, the face value of accounted for counterfeit bills was $108 million, according to the Secret Service, the agency that monitors counterfeiting issues. That number went down to $72 million in 1997.

Despite the downward trend, counterfeiting operations continue to run at the expense of taxpayers.

Cases of counterfeiting comes "in spurts," according to North. "Unfortunately it's the retailer who gets hurt the most. The experienced banker can usually detect counterfeiting."

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