Autodesk, San Rafael, Calif.
March '01
Technical Consultant
Provided feedback and recommendations on solutions for company's e-learning
initiative. Maintained e-learning site and ran database reports on royalties,
customer data, and course data.
• Advised executive team of Autodesk Learning & Training on e-learning
strategies
• Recommended potential solutions to meet e-learning needs
• Ran queries to export & format nearly 100,000 rows of data
• Joined complex database tables via queries to produce desired report
presentation format
Headlight, San Francisco, Calif.
June '99 - March '01
Product Manager
Leading member of team responsible for development and deployment of
next-generation e-learning application. Dubbed the "Open Architecture"
technology platform, new product called for a total redesign of existing
database and supporting code.
• Defined attributes of e-learning product necessary to support needs of
corporate customers
• Contributed to data model definition as active member of team
• Created business processes at core of new architecture
Manager of Content Engineering
Oversaw many technical aspects of Headlight's corporate site and e-learning
solution, from front-end Web application and page design to linking of course
content to back-end database. Managed three-member staff and variety of
projects, including SQL-based reporting, partner support, and 3rd-party
content integration with Headlight Learner Management System (LMS).
• Developed Web-based application for calculating e-learning implementation
savings over cost of instructor-led training (www.headlight.com/roi)
• Designed & developed database-dependent Web applications
• Created Web-based reporting tools based on SQL queries
• Implemented Web site designs, converted mock-ups to StoryServer templates
• Managed technical relationships with partners, including Autodesk, NETg,
SkillSoft, Frontline Group
• Oversaw functional integrity of (and modification, as necessary) of
internal, home-grown content management system
• Led technical implementation of Headlight's current corporate Web site
(from ground-up)
Senior Content Producer, Team Lead
Led team of producers and writers in growing content library from fewer than
100 Web-deployable training courses to more than 2,000. Ensured that course
content in place and functional on content servers and that metadata about
each course present in database and accurately represented on Headlight's
e-commerce Web site.
• Wrote, edited, and implemented marketing copy for training courses
• Created & implemented processes for managing all aspects of robust content
library
Content Producer
Executed entire production process, from screening calls with potential
content providers to managing receipt of data and content. Imported course
data into database and prepared course content for launch on Headlight
e-commerce site.
• Implemented and managed 1.5 million-file, 35+ GB content library
• Wrote specifications for version 2.0 of in-house content management system
Capitol Action Weekly
July '97 - March '01
Founder, Editor, Publisher
Conceived idea for weekly e-mail newsletter containing reports on California
governmental activity.
• Edited and published political commentary (written by professional
political journalist) on weekly basis (all archives available online)
• Managed all aspects of mailing list with nearly 2,000 subscribers
Capitol Enquiry, Inc., Sacramento, Calif.
Sept. '95 - June '99
Webmaster
Managed all computing and Internet needs for publishing company.
• Developed Web site from ground-up and solely maintained for four years
• Implemented secure server, Web-based order form, online brochure
Vassar Computer Store, Poughkeepsie, N.Y.
Sept. '95 - May '99
Technical Assistant
• Provided technical support for customers and assisted with repairs
Poughkeepsie Journal, Poughkeepsie, N.Y.
Sept. '98 - Nov. '98
Business Section Intern
Researched stories and worked closely with editors of Poughkeepsie's only
daily newspaper.
• Wrote in-depth business- and technology-related stories following extensive
interviews
• Wrote more than a dozen feature stories, including top story on front
page of 11/23/98 issue (copies provided upon request)
ZDNet, San Francisco, Calif.
summer '98
Editorial Intern
• Searched for articles, input into database, converted to HTML
• Wrote articles on mailing list basics and how to set up and maintain a mailing list
The Miscellany News, Poughkeepsie, N.Y.
Nov. '97 - April '98
Editor-in-Chief
Managed all aspects of Vassar's only student-run newspaper, both as an
organization and publication.
• Managed staff of more than 100, ran weekly editorial board meetings, and
served as liaison to public
• Edited entire paper for layout, content, and grammar; ultimately
accountable for all content
• Chosen for position by editorial board after serving as Senior Editor,
Information Technology Editor, staff writer
